A message to our Clinic Supplies Canada customers
We’ve merged! Same great team, wider product selection, even better service
In recent years, OrthoCanada set itself an ambitious goal- to turn our family-owned, Canadian business into the leading company in our industry. We aim to achieve this by focusing on 3 key objectives: superior expertise, the best product selection, and second-to-none service.
As many of you may know, Clinic Supplies Canada (CSC) joined OrthoCanada in 2018. Because of CSC’s dynamic team and customer-centric focus, this partnership was a huge step towards accomplishing our goal.
During the pandemic, we felt the need to support our customers and our employees more than ever. By breaking down the organizational barriers and working together coast to coast as one unified team, we became stronger as a group and happier as one family.
In the reopening phase, the positive feedback from our customers and employees has made it obvious that merging CSC’s website into OrthoCanada.com is the right decision.
As with all our critical business decisions, we will work closely with our customers to make the transition process as smooth as possible. Thank you for being a Clinic Supplies Canada customer. We look forward to continuing to serve you as part of the OrthoCanada team.
Stay safe and best of luck adjusting to the “new normal!"
President of Clinic Supplies Canada
Co-President of OrthoCanada
Freqently Asked Questions
Clinic Supplies Canada has the same Return and Refund policy as OrthoCanada. If you have a CSC order that needs to return or refund, please contact our customer service for further instruction. Or use our online return form for faster process.
Yes, we do. We continue to work with Paul Figurelli to serve customers in the lower mainland (Greater Vancouver BC) for calibration. For repair or ship-in service, please use our online repair/calibration form.
Have a question not listed here? Contact us.
Access Healthcare Professional Pricing, Special Discounts, Promotions by loggin in with the same user/password as your Clinic Supplies Canada account.
Having issues logging in? Call us at 1-800-561-0310
The Same Team
The Same Team
The CSC staff remains on-board. Familiar faces such as Sharon, Hanh, Katrina and Chanel continue their hard work to provice the best service possible to our healthcare professionals.
Larger, In-Stock Inventory
Larger In-Stock Inventory
By coming together as 1 company, we are able to increase our buying power and carry more than 3000 items in stock, ready to ship to you or your patients from our warehouse just outside of Ottawa.
Together we are stronger. With employees on the east coast and now the west, we are better able to serve our customers in a timely manner by having customer service representatives available between 8am-7pm EST (5am-4PM PST).