A message to our Clinic Supplies Canada customers

"Stronger Together"

We’ve merged! Same great team, wider product selection, even better service

In recent years, OrthoCanada set itself an ambitious goal- to turn our family-owned, Canadian business into the leading company in our industry. We aim to achieve this by focusing on 3 key objectives: superior expertise, the best product selection, and second-to-none service.

As many of you may know, Clinic Supplies Canada (CSC) joined OrthoCanada in 2018. Because of CSC’s dynamic team and customer-centric focus, this partnership was a huge step towards accomplishing our goal.

During the pandemic, we felt the need to support our customers and our employees more than ever. By breaking down the organizational barriers and working together coast to coast as one unified team, we became stronger as a group and happier as one family.

In the reopening phase, the positive feedback from our customers and employees has made it obvious that merging CSC’s website into OrthoCanada.com is the right decision.

As with all our critical business decisions, we will work closely with our customers to make the transition process as smooth as possible. Thank you for being a Clinic Supplies Canada customer. We look forward to continuing to serve you as part of the OrthoCanada team.

Stay safe and best of luck adjusting to the “new normal!"

Sincerely,

Ace Martin
President of Clinic Supplies Canada
Co-President of OrthoCanada

Freqently Asked Questions

You can reach us by phone at 1-800-561-0310 or by emailing info@orthocanada.com

*Our 1-877-855-8818 number also remains active.

Clinic Supplies Canada has the same Return and Refund policy as OrthoCanada. If you have a CSC order that needs to return or refund, please contact our customer service for further instruction. Or use our online return form for faster process.

Your previous CSC order history is still available upon request. If you need access to the past order invoice, please email us at info@orthocanada.com with the order number.

Yes, we do. We continue to work with Paul Figurelli to serve customers in the lower mainland (Greater Vancouver BC) for calibration. For repair or ship-in service, please use our online repair/calibration form

Please contact our customer service team for further information regarding your monthly account.

*Monthly account payment option is only available for Professionals.


Have a question not listed here? Contact us.

Access your
Professional Pricing

Professional Pricing

Access Healthcare Professional Pricing, Special Discounts, Promotions by loggin in with the same user/password as your Clinic Supplies Canada account.

Having issues logging in? Call us at 1-800-561-0310

The Same Team

The Same Team

The CSC staff remains on-board. Familiar faces such as Sharon, Hanh, Katrina and Chanel continue their hard work to provice the best service possible to our healthcare professionals.

Larger, In-Stock Inventory

Larger In-Stock Inventory

By coming together as 1 company, we are able to increase our buying power and carry more than 3000 items in stock, ready to ship to you or your patients from our warehouse just outside of Ottawa.

Stronger Together

Stronger Together

Together we are stronger.  With employees on the east coast and now the west, we are better able to serve our customers in a timely manner by having customer service representatives available between 8am-7pm EST (5am-4PM PST).

Healthcare Professional Pricing

Sign In with your existing Clinic Supplies Canada username/password to access Professional Pricing
which not only grants you the lowest price but also gives you access to quantity discounts and promotions.


Having issues loggin into your account?

give us a call at 1-800-561-0310 or email info@orthocanada.com

Get Expert Advice

Contact one of our professionals directly or fill in the form below

Hanh Nguyen
Account Manager
1-800-561-0310 ext 1752
hanh.nguyen@orthocanada.com
 

Katrina Cooke
Customer Service
1-800-561-0310 ext 1756
katrina.cooke@orthocanada.com

Your Source for PPE

Masks, Shields, Gloves, Disinfectant, Gowns, Safety Glasses & More.
Your Source for PPE
Masks, Shields, Gloves, Disinfectant, Gowns, Safety Glasses & More.

Solutions To Help During COVID-19

Solutions To Help During COVID-19


My supplier of choice. Great advice and guidance on setting up my clinic!

— Pat Kong

Business Solutions


“Excellent customer service with contact from an actual person. Good product selection and competitive pricing.”

— Denise McDermott